Shipping + Returns

Evme Return Policy
If you are a customer in the US, our Returns Policy set out below applies to any return you make.

If you are not satisfied with the products that you purchased through our Service, Evme will provide a refund for the cost of the product not including any shipping charges within 30 days of your first purchase, provided you return the product with the original casing and packaging.

Returning a Product:
Follow these steps to return a product purchased through our Service:

  1. Contact our Support team to initiate the return process and obtain a Return Material Authorization (RMA) number and a pre-paid shipping label.
  2. Pack the product in its original packaging and mail it in a sturdy box to ensure the product will be returned without damage. Be sure to include the RMA number in the packaging.
  3. Once the product is received and verified, you will receive a confirmation email with the details of your refund.